Terms and Conditions of Maltego Online Community

Effective May 2023
BEFORE YOU USE THE SERVICES SUBJECT TO THESE TERMS AND CONDITIONS, PLEASE READ THIS DOCUMENT AND ANY OTHER TERMS REFERENCED HEREIN CAREFULLY. THIS IS A LEGAL AGREEMENT BETWEEN MALTEGO AND YOU WHICH GOVERNS YOUR USE OF THIS WEBSITE. If you don’t agree with (or cannot comply with) the agreement, then you may not use the Maltego Online Community or access any Content.

Definitions

In the present document, the following terms have the meaning specified below:

Content – means all articles, layouts, designs, photos, videos, symbols, logos, brands, names, forum discussions, documents, information, comments, messages, specialised summaries, etc. and any other data available on or through Maltego Online Community, respectively contained in Maltego newsletters;
Maltego Online Community, Community, Forum – means the website community.maltego.com, with all its Content;
Terms and Conditions - means these general terms and conditions for accessing and using Maltego Online Community;
The company, we, our, Maltego – means Maltego Technologies GmbH, a company registered in the district court of Munich, Germany under no. HRB 236523;
User, you - means any person who accesses Maltego Online Community and/or uses in any way the materials, information or any other data available on or through Maltego Online Community.

Our goal is to create networking spaces, such as discussion forums, provide interactive learning opportunities with the help of our Subject Matter Experts (SMEs), allow the sharing of insights, trends and recent events.

User registration instructions

To protect your privacy, we ask you to pick a username that does not give away any of your personal data that you don’t want to be shared. Also, please do not choose a username that is offensive in any way.

By agreeing to these Terms and Conditions, you confirm that you agree and understand that the information contained in any documentation, and/or revealed in any discussions or communications within the Maltego Online Community constitutes confidential information.

Users of the Maltego Online Community should be aware that passwords are for their own personal use. Passwords must not be shared or disclosed to any third party. It will be a breach of this policy for any User to misuse their or other Users’ passwords. In case of breach this policy, the participant will be removed from the Maltego Online Community.

Privacy Policy

The Maltego Online Community is run by Maltego through the website community.maltego.com provided by Discourse. By using this website and participating in the online activities on the website, you will be bound by Maltego’s Privacy Policy and the Discourse’s Privacy Policy.

When you participate in any form in the Maltego Online Community, you can be assured that we will protect your privacy:

your personal information are handled in a confidential manner;
we are interested only in your opinions;
occasionally, we may re-contact you to validate your responses;
your decisions about participating in any form in the Maltego Online Community, for example by responding to specific questions, or discontinuing participation will be respected without question.

The information that we collect

When you participate in the Maltego Online Community, we may ask you for your personal opinions, as well as other information. You may refuse to answer the questions or discontinue participation in the Maltego Online Community at any time.
As a User, your opinions help Maltego develop new products, make existing ones better, and improve customer servic

Account Deletion or Anonymization

You can only delete your account and data if you have very little or no activity in the Community (less than 2 posts) and your account is relatively new (less than 2 months since your first post). This is to ensure contributions to the Forum are retained, so they can continue to be used by the broader Community.

Under the conditions mentioned above, you can simply Delete your account by logging in to your account, go to the Preferences page and click on the “Delete My Account” button.

If these conditions are not met and the “Delete My Account” button is not available, your account cannot be deleted, but you can request to be Anonymized instead. In such a case, your account will be deactivated, and all required and optional Discourse account data will be deleted while your username will be anonymized in the form of AnonXXXX. All Forum contributions are retained under the anonymized username.

To request an account Anonymization, please submit a ticket to the Maltego support team (email address: support@maltego.com) expressly requesting the Anonymization of the account.

For general requests according to GDPR please contact Maltego via email: dataprotection@maltego.com.

Please note that the User’s non-compliance with these Terms and Conditions entitles Maltego to immediately stop access to Maltego Online Community, without delay and without notification

Confidentiality of responses and contact information

Your activity responses may be collected, stored, or processed by us and our affiliated companies or non-affiliated service providers, both within and outside the European Union. All our collaborators are bound to keep the information confidential and must protect it with security standards and practices that are sufficient according to legal provisions.

Security

Keeping information about you secure is very important to Maltego. Maltego has appropriate security measures in place in our physical facilities to protect against loss, misuse, or alteration of information. Maltego safeguards personal information in its possession or control from loss or theft and from unauthorised access, disclosure, duplication, use or modification.

We inform our employees about our policies and procedures regarding confidentiality, security, and privacy, and we emphasise the importance of complying with them. Our security procedures are consistent with generally accepted commercial standards used to protect personal information.

We follow generally accepted industry standards to protect the personal information submitted to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookie policy

Maltego uses ‘Cookies’ in order to recognise you as a previous user and to provide a better service to you. A cookie is a small piece of information which a website stores via your web browser on your PC and which can later be retrieved. For further details have a look at our cookies policy that can be found at Maltego’s Cookie Policy.

Intellectual property protection

Except as otherwise specified in these Terms and Conditions, no User has the right to use, reproduce, distribute or allow someone to use, reproduce or to distribute the Maltego Online Community content without having a written permission to this effect from Maltego. No action that could affect the proprietary rights held by Maltego or any other third party is allowed.

Also, the actions described below are not allowed without prior written permission from Maltego:

sending the Maltego Online Community Content to any other website, server, e-mail lists or any other means of information, other than the ones strictly necessary for the use of Maltego Online Community;
modifying, publishing, transmitting, as well as participating in the transfer, distribution of materials made by reproducing, modifying or displaying the Maltego Online Community Content, without obtaining prior written permission from Maltego or in violation of these Terms and Conditions;
removal of the signs signifying the copyright of Maltego on the Maltego Online Community Content.

You agree that by writing any material on Maltego Online Community (e.g. comment, forum post, as well as any other type of published message), you give Maltego a non-exclusive and territorially unlimited copyright regarding the publication, republishing, broadcasting, as well as any other form of exposure or public communication of the material within Maltego Online Community.

You agree that Maltego may use your feedback, suggestions, or ideas in any way, including in future modifications of the Maltego services and products, advertising or marketing materials. You grant Maltego a perpetual, worldwide, fully transferable, sublicensable, irrevocable, fully paid-up, royalty free license to use the feedback you provide to Maltego Online Community in any way.

Limitation of liability

In no event shall Maltego, its officers, directors, employees or any third parties be liable for any direct, indirect, incidental, special or consequential damages (including but not limited to any loss of data, service interruption, computer failure or pecuniary loss) arising out of the use of or inability to use the Community. Your only right with respect to any problems or dissatisfaction with the Community is to terminate your account as set out in Section Account Deletion or Anonymization above and to stop using the Community.

Indemnity

You agree to indemnify and hold Maltego and its officers, directors, employees and licensors harmless from any claim or demand (including but not limited to reasonable legal fees) made by a third party due to or arising out of or related to your violation of these Community Terms and Conditions, or your violation of any laws, regulations or third party rights.

Changes to the website

Maltego reserves the right to suspend, modify, add or delete portions of the Maltego Online Community Content at any time.

To the extent that these changes would have an impact on the services provided to Maltego Online Community Users, Users will be informed in connection with the changes via e-mail or by publishing a mention regarding the changes on the Maltego Online Community Content website.

Links to other websites

Maltego is not responsible for the content of external websites. Links to external sites should not be taken as an endorsement of their content.

Maltego is not responsible in any way, for any damage, of whatever nature it may be, related to or resulting from the use of articles, materials, information or any other data available on or made available through Maltego Online Community.

Content, moderation and reporting

Maltego Online Community provides discussion forums between you and other Users.

Maltego reserves the right to moderate the activity on the Community (which can be exercised at the time and without prior notification) and may remove or edit any Content for any or no reason, including, but not limited to, Content that, in Maltego’s sole discretion, violates these Terms and Conditions. Maltego may remove or edit such Content without prior notification to the responsible User.

Guidelines

The integrity and safety of our Community and our Users means a lot to us. In order to keep the Community as efficient and helpful as possible, we expect you to observe our Guidelines.

Disclaimer

Maltego Online Community interruptions

There may be interruptions of access to, respectively delays or errors in the Maltego Online Community Content, resulting directly or indirectly from causes that do not depend on Maltego, such as failure of the internet connection, computer viruses, unauthorized access to the Maltego Online Community systems, strike, force majeure or fortuitous event, etc. In any of these situations, Maltego cannot be held liable to the Users for any form of damage, direct or indirect, suffered by them as a result of the occurrence of these situations.

If you have any privacy questions or concerns, please contact us at email: contact@maltego.com, Phone: +49 (0) 89 24418490 or at dataprotection@maltego.com, at any time.
The goal of this forum is to provide an engagement platform for all users to discuss new topics, ideas for investigations and get insights from fellow users and our SMEs. We would request you to talk to your Customer Success Manager about any feature request and to reach out to our Support team for reporting bugs at support@maltego.com.
All bugs relating to Maltego Online Community can be submitted to Support, at support@maltego.com.